Find out the Utility Debt by Payer Code

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The Contractor shall send a warning (notification) to the consumer-debtor in writing that in case of failure to repay the debt for payment of a utility service within 20 days from the date of delivery of the specified warning (notification) to the consumer, the provision of such utility service to him may be suspended. If the resulting debt is not repaid and after 30 days from the date of introduction of restrictions on the provision of utility services, the contractor suspends the provision of such utility services, with the exception of heating, and in apartment buildings also with the exception of cold water supply - with prior (3 days in advance) written notice to the debtor consumer by handing him a notice against receipt.

You can find out about debt:

In case of incomplete payment by the consumer for a utility service, the utility service provider has the right to limit or suspend the supply of utility services to the consumer’s premises (residential building). Underpayment by a consumer of a utility service is understood to mean that the consumer has a debt to pay for 1 utility service in an amount exceeding the sum of 2 monthly fees for a utility service, calculated on the basis of the utility service consumption standard, regardless of the presence or absence of an individual or common (apartment) meter and tariff for the corresponding type of utility resource, valid on the day of restriction of the provision of utility services, provided that the debtor consumer does not have a debt repayment agreement concluded with the contractor and (or) if the debtor consumer fails to comply with the terms of such an agreement.

Pay for housing and communal services regularly and you can avoid

The UPD form was approved on the territory of the Moscow region by Decree of the Government of the Moscow Region dated December 27, 2021 No. 1161/57 “On approval of the form of the Unified Payment Document for payment of fees for the maintenance and repair of residential premises and the provision of utilities.”

VTB Bank of Russia provides the opportunity to find out and pay receipts for utility services using an individual payer code, having previously indicated the time period for which the report is needed. To do this, go to the site and follow the instructions and tips.

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The GIS housing and communal services operator presented a new functionality of the system for exchanging information about debts for housing and communal services

In order for information providers in the Housing and Communal Services GIS to be able to comply with new legislative requirements in the field of providing citizens with subsidies for housing and communal services, the system operator - Russian Post JSC - has already implemented the first stage of the new functionality in the personal accounts of administrative authorities and social services.

Experts ]made a presentation of these opportunities at an online seminar[/anchor] on December 15, 2021. But even before that, our clients began to receive letters of demand from the bodies of the State Housing Property Inspectorate, in which the department asked the management authority/homeowners' association/housing complex:

Register in the GIS Housing and Communal Services persons who will respond to requests from social protection authorities in accordance with clause 21 of section. 10 of order No. 74/114/pr.
Check the accuracy of the information posted in the system on the houses that they manage and in which they are executors of public services.

From a letter from the GZHN body

If an applicant for a subsidy has a debt for housing and communal services, which is confirmed by the court, the service provider, in response to a request from the social service agency, is obliged to attach a scanned copy of the court act and a reconciliation report on the personal account.

What the management needs to know about filling out the housing and communal services GIS during a pandemic
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Through EIRC

All telephone numbers that provide information about the status of personal accounts are indicated on paper receipts. Additionally, this data can be obtained at the reception of the management company, housing and communal services, HOA, as well as at information stands located in the house.

Address, full name – in person or by phone

In 2021, residents of Moscow, the Moscow region and St. Petersburg can view invoices for services provided by management companies in real time. The rhythm of life of a working person complicates the procedure for visiting the office of the management company and housing and communal services during the daytime. Therefore, regional authorities of the capital and St. Petersburg organized an online system of general access to current apartment accounts. You can find out the debt for housing and communal services in Moscow at the EIRC (Unified Information and Settlement Center), on the websites of some banks, by phone, as well as on the government services portal.

With the development of the Internet in the country, it is often used to pay for various services, including those provided by housing and communal services. On the official websites of organizations, management companies, banks, as well as on the websites of payment systems, you can find information of interest about debt.

You can obtain information about debt for housing and communal services on the State Services portal - www.gosuslugi.ru and on the website pgu.mos.ru. The latter operates only in Moscow. These sites show sufficient information about the provision of services. In particular, on these portals you can find out about debt and pay it online.

Find out the debt on State Services

It's no secret that each utility service provider has its own website. On this site it is possible to obtain information about debt, and also, by registering, about debt and payments, provide information about the number of services used.

The collected documents should be sent by registered mail, accompanied by a notification and a list of enclosed documents. After that, wait for a response. If this action does not bring any positive results, go to court with the same package of documents.

The easiest way to find out the utility debt by name is to contact the post office, where employees will provide the necessary information. Or use payment terminals.

By last name

Fraudsters who place receipts with third party details in mailboxes. If you fill out the receipt carelessly, you can actually pay a non-existent debt. All that remains is to treat the papers responsibly so as not to fall for such tricks.
If there are no meters in the house, and rent is calculated according to standard tariffs, you may encounter the following situation. One of the neighbors was absent for some time. For example, a month. When he returned home, he applied for a recalculation of the rent. As a result, his debt was distributed to all other residents. The main way out of the situation is to install meters.
Late paid receipts. Quite a common situation. For example, a receipt must be paid by the 10th. The citizen made the payment the next day through the bank. As a result, the money arrived only a few days later, and the receipt for the next month already contains a note about the debt. The way out is if all the bills have really been paid, and this can be documented, you can ignore the debt receipt that arrives. And in case of misunderstandings, contact the service company that issued the debt invoice.

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There are several options that allow you to find out information about the presence or absence of debts for utility bills. Debt checking via the Internet by address and last name is carried out in the following services:

Required data for payment

Probably the simplest method, and in modern times accessible to almost everyone, is to find out about the existence of rent debt via the Internet, which allows you to find all the necessary information. This proven method can rightfully be considered the most convenient, since it makes it possible not only to find out the exact size of unpaid bills, but also to pay them immediately.

Through the Internet

If you did everything correctly and the specified data is correct, the system will provide information about the current state of affairs on the accounts, as well as a list of currently available receipts for payment. Here you can also draw up and send a claim if you believe that the amounts were calculated incorrectly for you and the debt for the apartment was not caused by your fault, which means a recalculation is necessary.

Is it possible to get rid of them and when will the debt be written off, how can I get help with restructuring?
Why do you need a certificate of no debt on utility bills and how to get it?
How to file an application to cancel a court order for utility bills, what is the statute of limitations and how to write an application to live without debt?
Penalties for late utility payments.
Are the debts transferred to the new owner?

To receive an answer about the amount of debt from the relevant authorities, you must provide them with information about the premises. The easiest way is to use the owner's name and address of the premises. If for one reason or another this is not possible, then the input data may be a personal account or payer code.

By your address or last name

You can find out the amount of debt from a paper receipt sent monthly by the responsible authorities. However, sometimes the receipt may not reach the owner of the premises, which will create a problem with paying the bill. In such cases, the owner should use one of the methods suggested below.

Attention! If the payer code on the receipt has changed, but the accounting code remains the same, this may mean that the receipt is fake. To check the payer code, you can go to the single portal “State Services” or call the management company.

What happens for non-payment

Untimely repayment of consumed water threatens the consumer with the following adverse consequences:

accrual of penalties - 31 days from the date of the required payment. The amount is determined by the length of the delay. Up to 90 days from the deadline for payment, 1/300 of the rate of the Central Bank of the Russian Federation is charged for each day. Subsequently, the penalty increases to 1/130 of the bet. The rate is 7.75 percent per annum;
warning - the owner is notified of the need to repay the debt within 20 days;
turning off the water supply - if payment is not made within the period specified in the notification, the supplier may turn off the supply of resources. Disabling can be done in various ways. Instead of turning off the supply, in some regions and localities measures are taken to plug the sewer, after which the use of water becomes problematic;
legal action - the supplier can go to court to repay the resulting debt. In this case, in addition to the debt and penalties, the consumer will have to additionally pay legal costs. If the amount of the debt exceeds 500 thousand rubles, paperwork can be carried out according to a simplified scheme with the issuance of a court order. As a result, a writ of execution is issued, according to which the debt can be forcibly collected;
a ban on traveling abroad - if the debt is at least 30 thousand rubles, this restrictive measure may be taken.

We recommend: What is debt restructuring for housing and communal services

In addition to the above, the debtor may be blacklisted by banks, which does not allow him to receive approval for a loan. The extreme measure provided for by law is eviction, which a utility organization can resort to if the debtor lives in an apartment under a social tenancy agreement or has other housing. In this case, an apartment with a water debt can be sold to pay off utility bills.

What are the ways to find out the debt by code?

After this, you need to confirm your identity. This can be done in different ways: by mail, at service centers or using an electronic digital signature. On other sites, the procedure for creating accounts does not require identity verification - you just need to enter your personal data.

Authorization

Each user chooses a site at his own discretion. Not all management companies have such resources. Of course, it is convenient to use the single portal “Government Services”. On it you can not only obtain information and pay debts, but also receive many other government services. However, the registration procedure on the portal is a little more complicated than on other sites. It requires mandatory identification confirmation.

The situations may be different, but no matter what happens, no one will relieve you of the obligation to pay utility bills. Rent arrears have a lot of unpleasant consequences for owners. Read the article on how to find out your housing and communal services debt and the consequences of failure to pay utility bills.

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How to find out rent arrears?

Information about rent arrears can be indicated in a single payment document or in a separate receipt for each utility service. To create convenience for subscribers, special information systems are being introduced in which any payer can find out the debt for housing and communal services remotely. You can obtain information about current rent debts at payment terminals or at bank branches.

How to find out the debt for an apartment via the Internet?

To find out the amount of debt for utilities, most often it is enough to indicate the address of the premises, personal account number, payer code and email. The following information may also be required:

Restructuring, as a method, is used in cases of serious illness of a person, difficult financial situation, for example, dismissal from work, death of the main debtor. This list is not exhaustive.

Conditions

All issues related to payment for housing and communal services are regulated by Section VII of the Housing Code of the Russian Federation. In particular, it specifies the obligation to pay for housing and communal services, the procedure for calculating it, the rules for calculating tariffs and prices, and responsibility for violating the rules for the provision of services.

Payments for housing and communal services must be made monthly; delay in even one payment is considered a debt and may result in forced collection. The basis for forced collection is violation of payment terms, and the amount of debts has no legal significance.

gosuslugi.ru - (after authorization in your Personal Account, go to the “Accruals” tab → “Personal accounts”);
peney.net - private Internet service;
sberbank.ru (Sberbank Online) is the most popular method of verification and subsequent payment;
kvp24.ru - specialized payment service;
The Yandex.Money online service provides such an opportunity to check and pay debts.

Via the Internet through online services

The presence of debt for housing and communal services will lead to extremely unfavorable consequences - forced collection of debt in court, and in some cases, eviction of citizens from residential premises. If you don’t know the amount of your rent debt, you can find out about your debts in various ways, including using various online services .

In addition, the official websites of companies providing resources and services, as well as portals of the multifunctional center and government services, are constantly functioning. Many constituent entities of the Russian Federation are developing their own platforms to improve the comfort of the local population. Some of these services even eliminate commission fees completely.

Which sites do not contain reliable information?

Along with special Internet resources containing reliable information, there are other sources that can mislead users.

There are a lot of sites that offer, for a fee, to find out your debt for housing and communal services. At the same time, you will not always be able to obtain reliable information. Sometimes scammers offer a non-existent debt for payment , and the funds go directly to their account.

You should not fall for such tricks, because in fact, only those sites that are controlled by the state, municipal authorities or directly by your management company can provide reliable information.

If you used the help of such an unreliable resource, then do not rush to pay the bill. Be sure to contact the employees of your management organization and clarify the amount of debt.

It is better to make payments through the government services portal, the Sberbank of Russia website, or by appearing in person at a bank branch.

We remind you that you can get a quick free consultation by phone: 8 (800) 350-14-90 just click to call

Find out payment for housing and communal services on a personal account

Having access to the network, the user can use Internet banking. The necessary information is in the utilities section. There are also many excellent services on the Internet where you can register and constantly monitor tariffs and prices.

Find out the amount of payment for housing and communal services

The use of such portals is incredibly important today. In dynamically changing economic conditions, it is necessary to clearly plan expenses. Specialized websites are aimed at increasing the comfort of the population and simplifying the payment procedure for housing and communal services.

May 14, 2021 uristgd 36

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