How does the code work?
Opening an intercom with a code is one of the main methods, along with opening with an electronic key. The company that installs intercom systems at the entrance standard assigns an opening code to each apartment. The combination consists of an apartment number, a button to go to the code and a cipher dial. Typically this is 3-4 digits. Considering that only one match is apartment - the code is correct, a great many variations are possible, therefore, the level of security is definitely high.
When you sequentially enter the correct numbers and characters on the digital display of the device, the lock is triggered to open, which is notified by a sound signal. All that remains is to pull the door handle and enter.
It is worth noting that there is no universal (emergency) opening code for intercoms.
Is it legal to charge for intercom service?
Recently, there have been more and more cases of citizens turning to the Citadel CC with the question of whether the contracting organization is legally issuing receipts for the need to pay a fee for servicing the intercom.
It is impossible to answer this question unambiguously, so we decided to dwell on this issue in more detail.
By virtue of Part 1 of Article 36 of the Housing Code of the Russian Federation, the owners of premises in an apartment building own by right of common shared ownership the common property in the apartment building, including roofs, enclosing load-bearing and non-load-bearing structures of the building, mechanical, electrical, sanitary and other equipment ( including structures and (or) other equipment designed to ensure unimpeded access for people with disabilities to premises in an apartment building) located in a given building outside or inside the premises and serving more than one premises.
A similar list of common property of an apartment building is set out in paragraph 2 of the Rules for the maintenance of common property in an apartment building and the rules for changing the amount of payment for the maintenance of residential premises in the case of the provision of services and performance of work on the management, maintenance and repair of common property in an apartment building of inadequate quality and (or) with breaks exceeding the established duration, approved by Decree of the Government of the Russian Federation of August 13, 2006 No. 491 (hereinafter referred to as the Rules for the maintenance of common property).
Consequently, the intercom, as an intra-house system for remote access to entrances, is the common property of an apartment building.
The Ministry of Regional Development of the Russian Federation expressed its legal position regarding payment for the technical condition of the intercom in its letter dated April 7, 2011 No. 8055-14/IB-OG, according to which the intercom, as equipment located in an apartment building and serving more than one premises (apartments) ), fully complies with the characteristics of common property in an apartment building specified in Part 1 of Article 36 of the Housing Code of the Russian Federation, in subparagraph “d” of paragraph 2 and paragraph 7 (automatically locking devices for the doors of the entrances of an apartment building) of the Rules.
It should be noted that the composition of common property is determined, among other things, by the owners of premises in an apartment building (hereinafter referred to as the owners of premises) - in order to fulfill the obligation to maintain common property (clause 1 of the Rules for the maintenance of common property).
The owners of premises dispose of common property through a general meeting, which is possible on the basis of Part 1 of Art. 44 of the Housing Code of the Russian Federation and on the basis of a decision of the general meeting, the owners are not deprived of the right to enter into an agreement for the maintenance of the intercom with a third-party organization.
By virtue of paragraphs 1 and 4 of Article 421 of the Civil Code of the Russian Federation, citizens and legal entities are free to enter into an agreement. The terms of the agreement are determined at the discretion of the parties, except in cases where the content of the relevant condition is prescribed by law or other acts (Article 422 of the Civil Code of the Russian Federation).
A legally significant circumstance for resolving the issue of charging for intercom service is the presence or absence of an intercom service agreement.
The conclusion of such an agreement and the installation of an intercom are subject to the mandatory adoption of decisions by a majority of owners at a general meeting on approval of the terms of the agreement and the installation of an intercom.
Subject to these conditions, charging for intercom is legal and reasonable. The owner does not have the right to individually refuse to fulfill the contract, since the contract was concluded on the basis of a decision of the general meeting of owners.
In the absence of either the minutes of the general meeting or an agreement, charging for the intercom and collecting funds from the owners is illegal. And in this case, a person who illegally charges for an intercom may be brought to administrative liability under Art. 14.7 of the Code of the Russian Federation on Administrative Offences.
If, on the basis of a decision of the general meeting, intercom equipment was included in the common property of an apartment building, then the charging and collection of fees for servicing the intercom by a third party, and not by the management organization, is illegal.
In such circumstances, by virtue of Part 2 of Article 162 of the Housing Code of the Russian Federation, it is the management organization that, within an agreed period of time, for a fee, undertakes to perform work and (or) provide services for the management of an apartment building, provide services and perform work on the proper maintenance and repair of common property in such a building .
Therefore, in order to find out whether the payment for the intercom is legal, it is necessary to request from the contracting organization a copy of the minutes of the general meeting on the issue of servicing the intercom and a copy of the contract for servicing the intercom.
A sample claim can be downloaded from the link HERE
Emergency opening code
Each manufacturer of intercoms Metacom, Rainmann, Cyfral, Vizit and others has its own factory settings for the device and emergency codes. Moreover, the devices differ depending on the model. This sequence is intended to unlock the door in unexpected situations.
We do not recommend relying entirely on him. The installation company can change the combinations initially or later, increasing the level of protection against hacking and tampering.
Popular universal codes:
- Eltis: call – 100 – call – 7273;
- Metacom: call - number of the first apartment at the entrance - call - 5702;
- Vizit: sprocket – hash – 4230;
- Cyfral: call – 100 – call – 7272.
The likelihood that these codes will open your intercom device is low. We recommend using legal codes for permanent entry into the entrance.
How to find out the intercom code?
Situations are different. Suddenly it turns out that you don’t know the code: you lost it, forgot it, don’t use it, and suddenly you need it. It’s easy to recognize it if you live in a house, rent an apartment, or come to stay for a long time. Our options:
- Ask the apartment owners for the combination. Even if they don’t use the code, they should know and will share.
- Contact the company that services the intercom. At the request of the owner or registered resident, upon presentation of a passport with a mark, the company will provide information about the code or install a new one.
- If you don’t know the company (as a rule, few people know), open bills for utilities or ask the management organization of the house. They provide information about service providers.
The intercom service company will help if you wish to change the code. For example, simple and memorable. Or if you suspect that your personal code is being used by strangers. The support staff will go to the device menu and correct the code.
An alternative to using a code is an electronic key. Make yourself a duplicate by contacting a specialized workshop, where they will copy the identifiers from the original neighbor’s key. The duplicate will be made immediately, in less than a minute. You can even choose not a standard tablet key in a plastic holder, but one in leather.
Proven Methods
Each house is assigned to a management company. When installing intercoms, the management company enters into an agreement with the organization. To find which service company operates at your address, you should contact the management company directly.
However, it happens that the company’s employees do not want to give any information and feed the resident “breakfast”. Then you will have to act alone. There are several sources for obtaining information:
- You can find out which service company should work with the intercom at your address by studying the sign that the specialists left after installing the device. The sign may be on the door, an adjacent wall of the house, or on the panel responsible for calls.
- To find out information about the organization, you need to look at what is written on the payment receipt. It comes to every resident monthly. Details that companies are required by law to provide - their physical address, name, contact phone number. It is this phone number that residents call if the intercom gives an error.
- It happens that the contract for connecting an intercom and providing services is kept not only by the management company, but also by each resident of a high-rise building, the owner of a private house. So, the agreement must include both parties to the contract, including the company in question.
Methods for opening multiple intercoms
Let's say you want to find out the code not for one entrance, but for several. This need arises among people with the professions of a policeman, postman, courier... Getting into apartment buildings is part of fulfilling their duties. Of course, you can wait at the entrance of a person leaving or entering, call the apartment at random, explain the situation, ask to be let into the house. But you shouldn’t rely on such call options all the time. We suggest using convenient methods:
- Universal key. This is similar to using an emergency code cipher. One key unlocks several intercoms of different models in the same area or town where the same type of devices are installed. Advanced devices or intercoms of other brands cannot be opened with this key.
- All-terrain keys are supplied in a bunch of 5, 7, 9, 12, 15 pieces. They open up to 99% of Russian intercoms. The more keys, the more security devices can be used.
We wish you success in finding exactly your method of opening the intercom and further use. To create a duplicate key, contact our company StarNew.ru. We provide a wide range of services: consultation, sale, installation and maintenance of intercoms and access control systems. We'll tell you about the nuances and new unlocking methods.
How to find out which company services the intercom at the address: proven methods
A device such as an intercom is no longer uncommon in our homes. The device is often installed in the entrances of apartment buildings, as well as in private properties to maintain order, cleanliness and safety.
In order for all equipment to work well, its condition must be regularly monitored. And for this you need to regularly service the intercom at your home address. Employees of the company that installed intercoms must regularly inspect the devices and check them for malfunctions. Perhaps some parts need replacing. The foreman or team must notify the residents about this, make repairs, and troubleshoot problems.
But sometimes the staff answering the phone may not know what you need, or contacts have changed, or new management may not be up to date. But if, nevertheless, these sources did not give the expected result, the data has changed, the contract is lost, and payments are made over the Internet, then it is worth going and talking with your neighbors.
It is quite possible that the service company is not the installer. Perhaps the equipment was installed a long time ago and was installed by another company, or it was transferred to another company for maintenance. Even if your intercoms are now handled by another company, and not the one that installed them, you can find its contacts.
To do this, you can contact the organization that manages your home, or talk to your neighbors. Typically, all matters related to the maintenance and upkeep of the house are handled by the management company of the management company or HOA. They enter into a contract with residents and provide security, grounds maintenance, repairs, utilities, etc.
Moreover, the company should deal with the intercom not when something happened or a malfunction occurred, but constantly check the equipment. For Muscovites, information of interest can be found on the website of the House of Moscow. For uninterrupted operation of the equipment, it is necessary to monitor its condition, regularly carry out inspections and preventive maintenance.
This is done by a company that installs and maintains intercoms. It’s not difficult to find out her address; in any case, there are many options for resolving this issue. Contents of the article 1 Who carries out maintenance and repair work on intercoms? Most often, the company that installed intercoms in your home and collects fees from subscribers is directly connected with the building management company.
Intercom companies rarely install devices individually. Therefore, perhaps, in the neighboring entrances, people have the data you need. But such a system, which is described in the last paragraph, cannot be installed without the general consent of all residents and the execution of contracts with the management company.
Reasons why the intercom key stops working and what to do in this case. Can the intercom be turned off for non-payment and how can I unlock the device myself? Operating principle and connection diagram for an intercom with an electromechanical lock. Detailed instructions for installing and connecting an intercom in apartment and private buildings.
How are different types of intercom keys produced and where can it be ordered? What to do if the intercom does not work: troubleshooting the most common breakdowns, where to go to call a technician.
